RMSA Collection Policies

Terms and Conditions

Welcome to RMSA Collection. These terms outline the rules, obligations, and store policies governing your use of our online fashion shop and apparel orders.

1. Acceptance of Terms

4. Orders & Processing

By browsing, accessing, or making a purchase on the RMSA Collection website, you confirm that you accept these Terms and Conditions in full. If you do not agree with any portion of these policies, please discontinue using our online store.

Placing an order constitutes an offer to purchase. RMSA Collection reserves the right to accept, limit, or reject orders in cases of stock unavailability, suspected fraud, incomplete delivery details, or pricing inaccuracies.

5. Shipping & Delivery

2. Products & Descriptions

Delivery times and shipping fees depend on your location within Pakistan and selected courier options during checkout. Estimated timelines are targets rather than absolute guarantees. Customers must ensure valid phone numbers and address details.

RMSA Collection offers apparel for men, women, and children. We strive to present accurate sizing charts, fabric details, and photography. However, minor variations in shade or color may occur due to lighting, studio photography, and individual device screen display settings.

6. Customer Support

3. Pricing & Payments

For questions regarding your orders, product inquiries, or exchange requests, please contact our support team via [rmsacollection@gmail.com] or phone at [+92-320-4144507] during business hours.

All listed prices are displayed in applicable local currency. While we strive to maintain complete pricing accuracy, RMSA Collection reserves the right to correct manifest errors. Accepted payment options will be specified at checkout, subject to verification.

— Customer Care Guarantee

Seven-Day Return & Exchange Policy

We stand by the quality of our garments. Please read the specific rules governing parcel inspection and defect claims below.

7 Days

Window to Report

Inspection

Parcels Allowed Open

Defects

Stitching Guarantees

Customers may request an exchange or report an eligible product issue within 7 calendar days of receiving their delivery parcel.

Customers are permitted to open parcels to inspect clothing. Opening your package does not disqualify you from requesting a valid exchange.

If garments feature genuine manufacturing or stitching defects such as broken seams or misaligned sections, an exchange will be promptly processed.